Last week I was coaching one of my clients that happened to be the CEO of an organization with over 1000 employees. This gentleman is super smart, very successful, and extremely technical. While he has a lot of experience speaking to people, selling ideas, and doing large presentations, he still feels super uncomfortable speaking in…

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This morning I had a conversation with an executive and he told me that “his team was pretty good at closing deals, but his company was having a hard time retaining the clients”. After asking him several questions to get more clarity, I mentioned one persuasion theory that explained part of his problem. It is…

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